The virtual concierge is an off-site alternative to having full-time staff. It is a real, live person enabled through a two-way digital video conferencing and advanced access control technology. The Virtual Concierge manages access control, accepts deliveries and packages, schedules amenities, and enhances security from a remote location offering uninterrupted services.
Assists residents with a multitude of requests like giving directions, supplying important building information and answering common questions. Designed to save property management and superintendents countless hours! Additionally, VR will help with both emergency and non-emergency situations until the situation is under control.
Manages building access for visitors, contractors, emergency personnel and other non-residents who require access.
Accepts and distributes packages on behalf of residents.
Remotely manages your entry gates into the property or visitor parking.
Documents the license plate number, type of vehicle, and name of person visiting with time-stamped data. Amenity Management: Books amenities for residents using the RC Portal or other existing software. Examples include guest suites, party rooms, theater rooms and more.
Documents and time stamps all interactions with residents. Activity reports are available to the client through the RC Portal, and can also be sent via automated reporting.